If you are dissatisfied with your order for any reason, items can be returned for refund or exchange up to thirty days from date of purchase. Refunds for items returned more than thirty days after the purchase date will not be accepted. Refunds will not be given for items that are damaged upon return receipt. The original shipping and handling charges are not refundable. Refunds will be given upon receipt of returned item. Please send refund requests to email@example.com prior to shipping.
Returns can be mailed to: WM Creative Pop Art Frames, 711 W Lake Street, Ste. 210, Minneapolis, MN 55408. All returns must be carefully wrapped, prepaid, insured and shipped through a traceable method.
In the event items are arrived to you damaged please send a detailed description along with photographs indicating packaging and any subsequent damage to firstname.lastname@example.org along with order reference number shown on your receipt and packing slip. We will then address next steps.
Framed Funkos and Artwork – items that are shown on the site as available and already framed will be shipped out within 3 days.
Design a Frame – items that are custom framed for collectibles already purchased will be ready to ship within 5 days. Rush service is available with a 2 day turnaround.
Design a Frame with Funko purchase – items that require a collectible to be purchased and framed, in most cases will be ready to ship within 5-7 days. If there is a delay in locating a specific funko you will be immediately contacted to discuss.
All items are carefully wrapped in foam / bubble / cardboard and shipped via USPS First Class Mail (3-5 days), unless otherwise specified. If you need your package sooner, please choose Priority Mail (1-3 Days + processing) at checkout.
Please use caution when opening.
"Local Pick-up" is available. Studio hours vary, you will be contacted via email to coordinate a pick up day and time.
Please email us at email@example.com if you have special shipping requests - additional charges may apply.
We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.